Standard Double Room
- 1 Double bed,2 Single beds
- Shower
- Air conditioning
Hotel · Sao Paulo · Sao Paulo
Residencial Pantanal Santa Cruz
A simple, well-kept hotel near Santa Cruz station, with a filling breakfast and easy access to the city.
- 5-minute walk from Santa Cruz underground station
- Breakfast included with a variety of options (per reviews)
- Clean, comfortable rooms with air conditioning and mini-bar
7.8
Very good
456 reviews
Booking.com 7.8 · 456 reviews
About
Residencial Pantanal Santa Cruz
Residencial Pantanal Santa Cruz is a 3-star hotel on Rua Domingos De Morais, about 2.7 km from the Museum Afro Brazil. It's a practical choice for travellers who want straightforward comfort and easy access to public transport.
The hotel offers a shared lounge and a leisure/TV room, plus a 24-hour reception and room service. Rooms come with air conditioning, a mini-bar, and a flat-screen TV.
- No smoking on site
- Wi-Fi
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Luggage storage
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Excellent location for getting around — Guests consistently highlight the short walk to Santa Cruz underground station and the proximity to shops and restaurants.
- Clean and comfortable rooms — Reviewers describe the rooms as spotless and comfortable, with spacious bathrooms in some cases.
- Friendly and helpful staff — Staff are noted for being welcoming and providing useful local recommendations.
- Good breakfast with variety — The included breakfast is repeatedly mentioned as a highlight, with a good range of options.
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Worth weighing
4 to weigh- Rooms are basic — The Standard Double Room offers only a shower and air conditioning, with no mention of extra amenities beyond the standard list.
- Service can be inconsistent — While many find staff friendly, the Service score is slightly lower than other categories, and one review notes mixed experiences.
- Value score is modest — The Value rating is the lowest of the core categories, suggesting some guests feel the price doesn't fully match the experience.
- No pets allowed — Those travelling with animals will need to look elsewhere.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Comfort & Convenience
- Wi-Fi
- Air conditioning
- Mini-bar
- Flat-screen TV
- AM/FM alarm clock
Services
- 24-hour reception
- VIP check-in/ -out
- Luggage storage
- Room service
- Housekeeping
Common Areas
- Shared lounge
- Leisure/ TV room
Policies
- No smoking on site
- No pets allowed
- Lift
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.8/10 from 456 reviews
Booking.com · 7.8 · 456 reviews
7.8Verified guest“The hotel was spotless and well-maintained. The facilities were great, and the underground station was a short walk away. Being close to the shops made it easy to explore the city.”
7.8Verified guest“Great spot near Santa Cruz station. Breakfast was delicious, and the hotel is handy for getting around São Paulo. Plenty of restaurants and shops nearby, rooms clean and comfy, staff friendly and helpful. Good value.”
7.8Verified guest“Fantastic location – very close to shops and a short walk from the metro. The room was comfy and clean with a spacious bathroom. Service was friendly and efficient. Breakfast had lots of tasty choices. There's also a karaoke room and a casino for entertainment.”
7.8Verified guest“Breakfast was really nice with a good variety. It was a great way to start the day before exploring. The hotel is right by the underground station, which made getting around the city a breeze.”
7.8Verified guest“Breakfast was good, and it's a short walk from the subway. Staff were friendly and gave useful directions and restaurant recommendations.”
04 — Location
Getting around Sao Paulo
The property sits in Sao Paulo.
Getting Around: Santa Cruz underground station is a short walk away, providing easy access to central São Paulo.
Shopping & Dining: The hotel is close to shops and a variety of restaurants, as noted by guests.
Nearby Attraction: The Museum Afro Brazil is approximately 2.7 km from the hotel.
2242 Rua Domingos De Morais, Sao Paulo, Sao Paulo, Brazil
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 32 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in is from 14:00 to 23:59, and check-out is until 12:00.
Is breakfast included?
Yes, guests consistently mention a delicious breakfast with a good variety of options in their reviews.
Does the hotel allow pets?
No, pets are not allowed at the hotel.
Is there a lift at the hotel?
Yes, the hotel has a lift.
Are there smoking areas inside the hotel?
No, the hotel is a no-smoking property.
Does the hotel offer airport transfer?
No information is available about airport transfer services at this hotel.
The bottom line
A practical, well-located choice for travellers who prioritise easy metro access and a good breakfast over luxury. The hotel delivers on the basics with clean rooms and a helpful team, making it a solid value for a São Paulo city break.
7.8Best for budget-conscious travellers who want a reliable base near public transport.
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